Frequently Asked Questions
Everything you need to know about Klaric products, orders, shipping, and returns.
🧼 PRODUCTS
Yes ✨ All Klaric soaps are carefully handcrafted using premium herbal and skin-friendly ingredients.
Our products are formulated using gentle ingredients, but we always recommend a patch test before full use.
No. Klaric products are made without harsh detergents and focus on nourishing skincare ingredients.
🚚 SHIPPING
Orders are usually delivered within 3–7 business days depending on your location.
No, Cash on Delivery is not available at the moment.
🔄 RETURNS & REFUNDS
Yes. Returns are accepted for damaged or incorrect products within 7 days of delivery.
Approved refunds are processed back to the original payment method within 5–7 business days.
📦 ORDER TRACKING
You can use the Track Order page and enter your Order ID and billing email.
👤 ACCOUNT
No, guest checkout is available. However, creating an account helps you track orders and rewards.
🎁 REWARDS & REFERRALS
Customers earn points for purchases, referrals, and reviews which can later be redeemed for discounts.
💬 SUPPORT
You can contact us through live chat, WhatsApp, or the Support Portal available on our website.